# Leaving Interakt for Chirpoo: A Safe Cutover > Moving from Interakt to Chirpoo: account ownership, what carries over, what stays behind, bringing in templates and a safe cutover order for your team. By Smaran Challapalli. Updated for 2026, 26 Oct 2026. First published 8 Sep 2026. Canonical: https://chirpoo.com/blog/migrate-interakt-to-chirpoo/ Moving from Interakt to [Chirpoo](https://chirpoo.com/) means keeping your WhatsApp Business Account and number while you change the inbox your team uses. The number, approved templates and quality rating sit with Meta, so they can carry over. Inbox history, chatbot flows, campaigns and contact lists stay in Interakt, so export and rebuild them first. ## Who owns your WhatsApp Business Account? Check this before anything else. In Meta Business Manager, open WhatsApp accounts and see which business owns the account your number is on. If it is your business, you can connect the number to Chirpoo yourself. If Interakt holds it, ask them to transfer it, or migrate the number to an account you own. That step needs help from the other side, so ask on day one and keep using Interakt while you wait. Ownership also sets who bills Meta. Interakt's [pricing page](https://www.interakt.shop/pricing/) (checked 26 Oct 2026) reads: > Total Monthly WhatsApp Billing = Subscription Charges based on your plan + Template charges above free limit > > Source: [Interakt pricing](https://www.interakt.shop/pricing/) On Chirpoo, Meta bills its message charges to your own Meta account at Meta's rate, and Chirpoo adds nothing per message. Chirpoo costs ₹999 a month, excluding 18% GST. Interakt's page lists per-template rates, such as ₹0.958 for a marketing message on Growth, and does not say how much of that is Meta's charge. ## What does carry over, and what does not? Carries over, because Meta holds it: - The WhatsApp Business Account and number, if the account is yours. - Approved templates, by name and language. - Quality rating, messaging tier and display name. Stays in Interakt: - **Inbox history.** Export anything you want to keep before you cancel. - **Chatbot flows.** Rebuild the ones you use in Chirpoo's no-code flows. They start on a new message, a tag, an ad click or a Shopify order, and have a test run and shadow mode. - **Contacts and tags.** Chirpoo has no bulk import. Contacts appear as customers message you, from a Shopify sync or through the API. Marketing consent comes from Shopify's consent field or from the customer sending START. Keep your Interakt export as your record. - **Campaign history and opt-outs.** Export your opt-out list so nobody who said STOP gets a broadcast. Interakt's pricing page does not show what its export covers on each plan, so check your plan before you count on a full export. If you run a Shopify store, Chirpoo syncs Shopify's marketing consent both ways on the Commerce plan, which is a cleaner source for consent than a spreadsheet. ## How do you bring templates into Chirpoo? After you connect your number, Chirpoo can bring in the templates already approved on your account when you open its Templates page, so there is no second round of Meta review. Open each one afterwards and check its category: utility or marketing. Meta can change a category, and the category sets the cost per message. For anything missing, describe it in one line and Chirpoo drafts a template to Meta's rules. If Meta rejects a template, Chirpoo redrafts it using Meta's reasons. See [why templates are rejected](https://chirpoo.com/blog/whatsapp-template-rejected-fixes/) and [utility vs marketing template cost](https://chirpoo.com/blog/whatsapp-utility-vs-marketing-templates-cost/). ## Why move from Interakt to Chirpoo? Interakt's [pricing page](https://www.interakt.shop/pricing/) lists Growth at ₹2,799 and Advanced at ₹3,799 a month, plus taxes. Its Starter plan at ₹999 is Instagram only. The page shows click and conversion tracking, catalogs and a basic linear chatbot on Growth, and branching chatbots with API calls and incoming-message webhooks on Advanced. Its AI Agents add-on is ₹2,499 a month and needs Growth or Advanced. Interakt's overview of its [APIs and webhooks](https://www.interakt.shop/resource-center/interakt-apis-and-webhooks-an-overview/) says: "Note: You need to subscribe to Interakt’s Growth or Advanced plans to be able to use Webhooks." That page is dated 15 Jan 2023, so confirm current limits with Interakt. In Chirpoo's ₹999 plan, the AI agent, flows, broadcasts, ad attribution, API with signed webhooks and the MCP server are all included, with one number and five logins. See [Chirpoo vs Interakt](https://chirpoo.com/compare/chirpoo-vs-interakt/) for the full table. ## In what order should you cut over? Run both tools until the last step passes. Messages for a number go to one place at a time, so a rushed switch can leave a gap. 1. Confirm account ownership or finish the transfer. 2. Export contacts, tags and opt-outs from Interakt for your records. 3. Start the [14-day trial](https://chirpoo.com/#pricing) and connect your number. 4. Check your templates. On a Shopify store, let the Commerce plan sync marketing consent. 5. Rebuild the flows you really use, and test them before they talk to customers. 6. At a quiet hour, send a test message to your number and answer it in Chirpoo. 7. Add your team's logins, five of which are included. 8. Cancel Interakt after a full day of real chats has gone through Chirpoo. If you want the same steps for another tool, read [migrating from WATI](https://chirpoo.com/blog/migrate-wati-to-chirpoo/). For the bigger picture, the [WhatsApp Business app vs API guide](https://chirpoo.com/guides/whatsapp-business-app-vs-api/) explains who owns what, and [multiple WhatsApp numbers in one inbox](https://chirpoo.com/blog/multiple-whatsapp-numbers-one-inbox/) helps if you run more than one number. [Start free](https://app.chirpoo.com/login), connect your number and send it a test message to see your first chat arrive. ## Frequently asked questions ### Can I keep my number when I leave Interakt? Yes, if the WhatsApp Business Account is yours, or if Interakt transfers it or migrates the number to an account you own. The number, templates and quality rating belong to Meta's records and move with the account. ### Will my approved templates still work? Approved templates stay approved on your account. Check each template's category after you connect, because Meta can re-categorise it. Templates you write fresh in Chirpoo go to Meta for review, which can take up to 24 hours. ### Do I lose chat history and chatbot flows? Old chats and flows stay in Interakt. Export what you need before you cancel, and rebuild flows in Chirpoo. Your customers' chats stay on their own phones and are not affected by the move. ### Who bills the WhatsApp message charges after I move? Meta bills you directly on your own Meta account at Meta's rate card. Chirpoo adds nothing per message and never bills for messages. Chirpoo itself is ₹999 a month, excluding 18% GST. ## Related guides and posts - [WhatsApp Business App vs API: When to Move](https://chirpoo.com/guides/whatsapp-business-app-vs-api/) - [Move Your Number from the WhatsApp Business App](https://chirpoo.com/blog/move-from-whatsapp-business-app/) - [Migrate from WATI to Chirpoo, Step by Step](https://chirpoo.com/blog/migrate-wati-to-chirpoo/) [Start free](https://app.chirpoo.com/login): 14 days, every feature, no card.