Help

Support

Last updated: 31 October 2026

Contact us

Email support@chirpoo.com. Write from the email address you sign in with, and tell us the name of your workspace.

What Chirpoo does

Chirpoo is a shared WhatsApp inbox for businesses. Your team answers customers from one WhatsApp number, on the web at app.chirpoo.com or in the Chirpoo phone app. It also runs automations, broadcasts, message templates and an optional AI agent. Messages travel through the official WhatsApp Business Platform by way of the WhaBuzz gateway.

The phone app is for signing in to an existing workspace. To start a new workspace, sign up on the web. If your team already uses Chirpoo, ask your workspace admin to invite you.

Signing in

There is no password. Enter your email address and we send a 6-digit code that works for 10 minutes. If the code does not arrive, check your spam folder, wait a minute and ask for a new one.

Delete your account or data

To delete your Chirpoo account, open the app or the web app, go to Me, then Delete account. We email you a link; confirm the request there. We complete it within 30 days. You can also email support@chirpoo.com from the address you sign in with, with the subject "Delete my Chirpoo account", and we confirm by email.

• Your account: your name, email address, sign-ins and your place in every workspace are removed.
• A whole workspace: the workspace owner can delete it in the web app under Settings, in the Danger zone, or ask us by email. Its contacts, chats, media, templates and settings are deleted within 30 days.
• What we keep: records the law requires us to keep, such as invoices.

If you are a customer who messaged a business that uses Chirpoo, please ask that business first, because it controls your chat data.

Privacy and terms

Read what we store and why in our privacy policy, and the rules for using Chirpoo in our terms.