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ComparisonWhatsApp broadcast marketing

Chirpoo vs AiSensy: Add-ons and Message Rates

Chirpoo is a hosted WhatsApp inbox with flows, broadcasts, templates and an AI agent for ₹999 a month, excluding 18% GST, with five logins included and no markup on Meta's message rates. AiSensy starts at ₹1,500 a month and sells its chatbot builder and AI agent as separate add-ons.

#How do Chirpoo and AiSensy compare?

Figures for AiSensy come from its pricing page, checked 26 Oct 2026. Where the page shows nothing, the table says "not published".

ChirpooAiSensy
Who bills Meta's chargesMeta bills you directly. Chirpoo never bills for messagesThe page says conversation credits are "charged directly by Meta" and are recharged and managed separately
Per-message rate in IndiaNone added by Chirpoo. You pay Meta's own rate: ₹0.8631 marketing, ₹0.115 utility (rate card checked 17 Oct 2026)₹1.09 per marketing message, ₹0.145 per utility, authentication or service message
Monthly fee₹999, or ₹1,499 with Shopify store messages (Commerce), excluding 18% GSTBasic ₹1,500, Pro ₹3,200, Premium ₹9,100, Unlimited ₹45,000 on monthly billing
Logins and numbers includedOne number and 5 logins. Extra number or login ₹250Owner plus 5 agents on Basic and Pro, 9 on Premium; extra agents ₹750 a month each. Extra numbers: not published
InboxAssign, internal notes, snooze, mark unread, search, shortcuts, 24-hour window on every chatShared team inbox with agent logins
AutomationsNo-code flows from a new message, tag, ad click or Shopify order, with test run and shadow mode, includedChatbot flows are an add-on: ₹2,500 a month for up to 5 flows
Broadcasts and opt-inBy tag, only to opted-in contacts, scheduled, automatic follow-up to non-readers; STOP and "band karo" honouredBroadcasting and retargeting on every paid plan; audience filters by tags and attributes
Shopify messagesCommerce plan: order confirmed, shipped, cart reminder, review request, COD confirmation, chat buttonShopify chatbot integration listed on Basic and Pro
AI agentIncluded, off until you switch it onSeparate add-on: ₹1,350 a month for 1,000 AI messages
API and MCPAPI keys, signed webhooks and an MCP server, all includedWebhooks not on Basic or Pro; 1 on Premium, 3 on Unlimited. MCP: not published
Open source and data on leavingBuilt on Apache-2.0 WhaLeads; your number stays yours; contacts and chats readable through the API until you close; full export on requestNot published on the pricing page
Free trial14 days, every feature, no cardStart for free on each plan; trial length not published

AiSensy's own page puts the message rates outside the plan:

All billing is pre-paid. WhatsApp Conversation Credits are recharged & managed separately (Marketing ₹1.09; Utility, Authentication & Service ₹0.145 per message for Indian users).

Source: AiSensy, Pricing

#Why do small businesses pick Chirpoo?

A small shop cares about three things: what the month costs, whether automation is included, and what it pays per message.

The month. Chirpoo is one price. Flows, the AI agent, broadcasts, ad attribution, API and MCP are all inside ₹999. On AiSensy the chatbot builder is ₹2,500 a month on top of the plan and the AI agent is ₹1,350 a month on top of that.

The team. Chirpoo includes five logins and charges ₹250 for another. AiSensy includes five agents on Basic and Pro, and extra agents are ₹750 a month each.

The message rate. Chirpoo adds nothing per message, so the figure on your Meta invoice is the figure you pay. AiSensy lists ₹1.09 for a marketing message in India against Meta's own ₹0.8631, so every marketing message costs about 23 paise more there than on Meta's card.

Chirpoo's flows cover the cases a small team actually runs, with a test run and shadow mode before they talk to customers. Read more in the broadcast marketing guide and the pricing guide.

#What does AiSensy charge in total?

AiSensy's total has three parts: the plan, any add-ons and the message rate. Using only the prices above, take 2,000 marketing messages to Indian numbers in a month, excluding GST.

ChirpooAiSensy Basic
Platform fee₹999₹1,500
2,000 marketing messages₹1,726.20 at Meta's ₹0.8631₹2,180.00 at AiSensy's ₹1.09
Total, broadcasts only₹2,725.20₹3,680.00
Add flowsIncluded₹2,500 chatbot add-on
Total with flows₹2,725.20₹6,180.00

The gap in the middle row is ₹453.80 on 2,000 messages. AiSensy's page does not say whether its rate includes GST, so the table uses the figures as printed. Your own mix of utility and marketing messages will change the totals, so rerun the sum with your numbers.

#How do you move from AiSensy to Chirpoo?

Your number can move, because it is yours. The steps:

  1. Start a free Chirpoo trial with an email code. No card is needed.
  2. Connect your WhatsApp number through Meta's official Cloud API. If the number is still connected to AiSensy, disconnect it there first.
  3. Contacts arrive from Shopify sync and inbound chats, or add them through the Chirpoo API; consent comes from Shopify's WhatsApp consent or the customer's own START. Chirpoo keeps one contact per phone number.
  4. Chirpoo can bring in approved templates from your previous provider, or draft new ones from a one-line description.
  5. Rebuild your chatbot as a flow, test it with the test run, and switch it on in shadow mode first.

Chirpoo costs ₹999 a month, excluding 18% GST, for one number and five logins, with 14 days free: Start free.

Frequently asked questions about Chirpoo and this topic

Is AiSensy cheaper than Chirpoo?

On the published prices, no. AiSensy Basic is ₹1,500 a month against Chirpoo's ₹999, and its chatbot builder and AI agent are add-ons of ₹2,500 and ₹1,350 a month. Chirpoo includes flows and the AI agent (checked 26 Oct 2026).

Does Chirpoo add a markup to Meta's message rates?

No. Meta bills you directly and Chirpoo adds nothing per message. India rates on Meta's card are ₹0.8631 for marketing and ₹0.115 for utility. AiSensy lists ₹1.09 and ₹0.145 for the same categories on its pricing page.

Can I keep my WhatsApp number when I leave AiSensy?

Yes, the number is yours. Disconnect it from AiSensy, then connect it to Chirpoo through Meta's Cloud API. Templates may need re-approval under the new account. Plan the switch for a quiet hour so no customer message goes unanswered.

Does Chirpoo have a free trial?

Yes. Chirpoo has a 14-day free trial with every feature and no card, then ₹999 a month, excluding 18% GST. AiSensy's paid plans start at ₹1,500 a month, and flows and the AI agent cost extra there.