#How do Chirpoo and WATI compare?
Figures for WATI come from its pricing page and the pricing data that page loads, checked 26 Oct 2026. Where the page shows nothing, the table says "not published".
| Chirpoo | WATI | |
|---|---|---|
| Who bills Meta's charges | Meta bills you directly. Chirpoo never bills for messages | Not published. The page says "Per message charges vary for marketing, utility & authentication." |
| Markup on Meta's rate | None. Chirpoo adds nothing per message | Not stated as a markup. A Growth rate card dated 1 Oct 2026 lists ₹1.0357 for a marketing message in India against Meta's ₹0.8631 (WATI rate card and Meta's rate card, checked 17 Oct 2026) |
| Monthly fee | ₹999, or ₹1,499 with Shopify store messages (Commerce), excluding 18% GST | Growth ₹2,999, Pro ₹6,499, Business ₹18,499 on monthly billing |
| Logins and numbers included | One number and 5 logins. Extra number or login ₹250 | Growth 3 users with no extra users allowed; Pro and Business 5 users, extras ₹1,299 and ₹2,199 per user a month. Extra numbers listed at ₹2,499 a month per number |
| Inbox | Assign, internal notes, snooze, mark unread, search, shortcuts, 24-hour window on every chat | Team inbox on Growth; teams and intelligent routing on Pro; round-robin on Business |
| Automations | No-code flows from a new message, tag, ad click or Shopify order, with test run and shadow mode | Chatbots on Growth; 1,000 free automation triggers a month, 2,000 on Pro, 5,000 on Business |
| Broadcasts and opt-in | By tag, only to opted-in contacts, scheduled, automatic follow-up to non-readers; STOP and "band karo" honoured | 15k broadcasts a month on Growth at standard rates; unlimited on Pro and Business |
| Shopify messages | Commerce plan: order confirmed, shipped, cart reminder, review request, COD confirmation, chat button | Not published as store messages on the pricing page, which lists 2 commerce or CRM integrations on Growth and 5 on Pro |
| AI agent | Included, off until you switch it on | AI credits 2,000 a month on Growth; 1 AI agent on Growth, 2 on Pro |
| API and MCP | API keys, signed webhooks and an MCP server, all included | 10k API calls a month with no webhooks on Growth; 200k with limited webhooks on Pro |
| Open source and data on leaving | Built on Apache-2.0 WhaLeads; your number stays yours; contacts and chats readable through the API until you close; full export on request | Not published on the pricing page |
| Free trial | 14 days, every feature, no card | 7 days |
7 days free trial, zero setup fees and affordable pricing
#Why do small teams pick Chirpoo?
A small team has three worries: the monthly bill, the headcount cap and the setup.
The bill. Chirpoo is one price. The inbox, flows, broadcasts, templates, AI agent, API and MCP are all in the ₹999. On WATI, those features are spread across Growth, Pro and Business, and the page says additional charges apply for template messages.
The headcount. Chirpoo includes five team logins. WATI's Growth plan includes three users, and its pricing page says no additional users can be added. Pro and Business include five, with extras at ₹1,299 and ₹2,199 per user a month. At Chirpoo an extra login is ₹250.
The setup. Chirpoo signs you in by email code, connects your number through Meta's official Cloud API, and drafts templates for you from a one-line description. Flows have a test run and shadow mode before they talk to customers. Chirpoo's flows cover the cases a small team actually runs, from a new message, a tag, an ad click or a Shopify order.
Data matters too. With Chirpoo your WhatsApp number stays yours, and the code underneath, WhaLeads, is open source under Apache-2.0. Read more in the shared inbox guide and the post on choosing among inbox tools.
#What does WATI charge in total?
WATI's total has two parts: the plan fee and the message charges. Using only the prices above, here is one worked month.
Assume 2,000 marketing messages to Indian numbers in a month and nothing else.
| Chirpoo | WATI Growth | |
|---|---|---|
| Plan fee | ₹999 | ₹2,999 |
| Marketing messages, 2,000 | ₹1,726.20 at Meta's ₹0.8631, billed by Meta to you | ₹2,071.40 at WATI's listed ₹1.0357 |
| Total before tax | ₹2,725.20 | ₹5,070.40 |
The gap is ₹2,345.20 for the month. Of that, ₹345.20 is the difference between WATI's listed rate and Meta's. The rest is the plan fee. Your volumes and template mix will differ, so rerun the sum with your own numbers. WATI says Pro and Business get a discount on its rate card without publishing the rate, so ask for it in writing before comparing on those plans. Rate-card figures were last checked on 17 Oct 2026. Meta's own rates are on its pricing page, and the pricing guide explains them.
Chirpoo's ₹999 is excluding 18% GST. The Meta charge is billed by Meta to you directly.
#How do you move from WATI to Chirpoo?
Check who owns your WhatsApp Business Account first. If it is yours, the number, approved templates and quality rating stay with it. Contacts arrive from Shopify sync and inbound chats, or add them through the Chirpoo API; consent comes from Shopify's WhatsApp consent or the customer's own START. Chirpoo can bring in approved templates from your previous provider. Chat history, flows and campaigns do not travel, so rebuild the few flows you really use.
The steps, with a checklist, are in migrating from WATI to Chirpoo. Plan the cutover for a quiet hour, and keep the old account until the first week of messages looks normal. For the technical angle, WhaBuzz has a developer comparison with WATI.
Start free: open a 14-day Chirpoo trial, connect a number, and see your first chat in the shared inbox. No card is needed.
Frequently asked questions about Chirpoo and this topic
How much does WATI cost in India?
Per WATI's pricing data checked 26 Oct 2026, Growth is ₹2,999 a month, Pro ₹6,499 and Business ₹18,499 on monthly billing, with lower per-month prices for quarterly and yearly billing. Message charges are extra. Chirpoo is ₹999 a month, excluding 18% GST.
How many users does WATI include?
WATI's pricing page lists 3 users on Growth with no additional users allowed, and 5 users on Pro and Business with extra users at ₹1,299 and ₹2,199 a month. Chirpoo includes 5 logins and charges ₹250 for each extra one.
Does Chirpoo add a markup on Meta's message charges?
No. Meta bills the business directly for its WhatsApp charges, and Chirpoo adds nothing per message and never bills for messages. Chirpoo's fee is the monthly plan only. WATI's pricing page does not say whether its rate card includes a markup.
Can I keep my WhatsApp number when I move from WATI?
If the WhatsApp Business Account is yours, yes. The number, approved templates and quality rating stay with it. Customers become Chirpoo contacts when they write to you, and the Chirpoo API can add the rest. Flows and chat history do not move, so rebuild the flows you rely on.